Get in Touch
Our US-based support team is here to help. We respond to every inquiry within 24 hours — Monday through Saturday.
Contact Us
Customer Support
General Inquiries
Customer Service Line
+1 (888) 246-3267
Orders & Shipping
+1 (855) 468-6267
Business Hours (EST)
Mon–Fri: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Our Office
1847 Innovation Drive, Suite 300
Austin, Texas 78701, USA
⚡ Quick Response Guarantee
We respond to every inquiry within 24 hours. For urgent warranty or order issues, email [email protected] with your order number and we'll prioritize your case.
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Frequently Asked Questions
Everything you need to know about your HODANS galaxy projector. Can't find an answer? Contact us directly.
Setup takes under 5 minutes. Simply plug in the power cord, place the projector on a flat surface or mount it at an angle, and press the power button. Use the remote control or touch panel to select your desired nebula effect, brightness, and rotation speed. No app, no Wi-Fi, no complicated configuration required.
The HODANS Galaxy Projector includes 33 unique nebula effects powered by 27 brilliant LEDs. Combined with 5 brightness levels (20%–100%) and 5 rotation speed settings (Stop to Fast), you have hundreds of possible lighting combinations to match any mood or occasion.
Absolutely. HODANS projectors use low-heat LED technology that stays cool during operation and are rigorously tested to meet all US consumer product safety standards. The Kids Edition is specifically designed with gentle brightness levels and child-safe materials. The auto-off timer ensures the projector shuts down after your set time — perfect for bedtime routines.
Every HODANS product comes with a 12-month quality guarantee. If any issue arises with your projector within 12 months of your purchase date, we provide a full replacement unit at no charge to you. Simply contact [email protected] with your order number and a brief description of the issue.
The HODANS Galaxy Projector Classic and Kids Edition work best in rooms up to 400 square feet. The Pro Edition is suited for larger spaces up to 600 sq ft. For the most dramatic effect, use in a room with low ambient light. The 360° rotary projection fills the entire room — walls, ceiling, and floor — with aurora effects.
Yes — HODANS ships free to all 50 US states, including Alaska and Hawaii. Orders are typically processed within 1–2 business days and delivered within 5–7 business days depending on your location. You'll receive a tracking number by email once your order ships.
You can reach our US-based support team by:
• Email: [email protected] (preferred — fastest response)
• Email: [email protected]
• Customer Service: +1 (888) 246-3267
• Contact form above
We respond to all inquiries within 24 hours, Monday through Saturday.
We accept returns within 30 days of delivery for items in their original, unopened condition. If your product has a quality defect or stops working, our 12-month warranty provides a full replacement — no need to return. To start a return or warranty claim, email [email protected] with your order number. We aim to resolve all cases within 48 hours.
Still Have Questions?
Our team is standing by. Email us at [email protected] and receive a personal response within 24 hours.